Terms and Conditions

Terms and Conditions

 

  1. General
  • Orders given by the customer to Fizz Creations Ltd are not binding until accepted either by written acknowledgement from Fizz Creations Ltd or by delivery of the goods (whichever is earlier).
  • Orders accepted by Fizz Creations Ltd and goods sold by Fizz Creations Ltd are subject to the terms and conditions set out in this document. Unless and only to the extent expressly stipulated or agreed in writing by a Fizz Creations Ltd director, these terms and conditions shall prevail to the exclusion of any and all terms and conditions put forward by the customer, resulting in no contractual effect. Unless previously agreed in writing by a Fizz Creations Ltd director, no verbal, written, or other addition to or variation or waiver of these conditions shall be effective.
  • Any clerical errors set out in this catalogue / document are subject to correction.
  • If any provision of these conditions is held by any competent authority to be unenforceable in whole or in part, then the validity of the other provisions of the conditions, and the remainder of the provision in question, shall not then be affected.
  • Carriage is free on orders above £150 + VAT to the UK mainland. Orders below £150 + VAT will incur a surcharge of £8 + VAT. Carriage is free on deliveries to Northern Ireland and the Republic of Ireland on orders above £500 + VAT. Delivery to the Scottish Highlands and outlying islands, Isle of Man, the Channel Islands, and other destinations incurring a premium, will accrue additional carriage charges dependent on weight and dimensions.
  • Any claims for delivery shortages or damaged goods should be made to us in writing within 3 working days of delivery.
  1. Quotations
  • Unless otherwise stated, quotations and/or prices provided by us are valid for a period of 28 days and only constitute an invitation to treat. We reserve the right to withdraw a quotation or to alter any of its items, including pricing, at any time.
  1. Prices
  • Unless otherwise stated, all prices quoted by Fizz Creations Ltd exclude VAT, packaging and delivery costs (whether payable by Fizz Creations Ltd or the customer), all of which will be paid by the customer.
  • The price of goods will be in accordance with the up to date Fizz Creations Ltd price list, a copy of which is available to customers at any time. Price reductions can only be authorised in writing by a Fizz Creations Ltd director.
  • Fizz Creations Ltd reserve the right to alter any prices or remove discounts at any time without notice.
  1. Cancellation
  • Orders that have been accepted may not be cancelled by the customer unless express permission has been granted by a Fizz Creations Ltd director. If such an agreement is given, the customer will pay a sum in order of work done.
    All cancelled orders or returned goods will be subject to a 50% returns charge, unless a waiver is agreed in writing by a Fizz Creations Ltd director prior to stock being returned.
  • Returns will only be accepted with an authorised returns reference number. Any deliveries received without a valid returns reference number will be refused. Please call customer services on 01903 327006 to apply for a returns reference number.
  1. Payment and returns
  • Credit is granted by us in sole and absolute discretion. We reserve the right to withdraw credit at any time and demand payment in full.
  • Payment for goods, where credit has been agreed, shall be made within 30 days from the date of invoicing. Any extension in credit terms must be made prior to raising an order and must be confirmed in writing by a Fizz Creations Ltd director.
  • All invoices from Fizz Creations Ltd are to be paid within 30 days, commencing from the date of invoicing. Payment will be made directly to Fizz Creations Ltd.
    Cheques are to be made payable to Fizz Creations Ltd. If paying by BACS, please contact customer services or credit control on 01903 327006.
  • Any sums outstanding after the 30 day net period will accrue interest, charged at 4% above Lloyds base rate.
  • In consideration of Fizz Creations Ltd providing a credit facility to the customer with respect to the supply of goods, the signatories of the order document/form accept joint liability for any invoices not settled by the customer within 60 day of the invoice date.
  • All returns, for whatever reason or agreement, are at request of the customer, unless specifically agreed by a Fizz Creations Ltd director.
  1. Goods lost or damaged in transit
  • Where Fizz Creations Ltd are to arrange delivery of the goods to the customer’s place of business, the customer must notify Fizz Creations Ltd in writing of any shortages or damage to the goods within 3 working days after receipt. Failure to notify Fizz Creations Ltd of shortages or damage in writing within the given period invalidates the customer’s right to claim compensation from Fizz Creations Ltd or the carrier.
  • The customer must inspect goods immediately upon delivery. In the case of damage or shortages, the customer must note these damages and/or shortages on the driver’s consignment prior to signing. This protects all parties involved and allows compliance with carrier regulations.
  1. Reservation of title
  • Without prejudice and in addition to any other remedies we may have, the property in any goods delivered to the customer, or for customers’ use, shall remain under the ownership of Fizz Creations Ltd until invoices are paid in full for these or any other goods supplied by us to the customer at any time. Until such payment is made in full, the customer acts as fiduciary agency and bailee and shall store and insure the goods properly in such a way that they are clearly identifiable as property of Fizz Creations Ltd, who reserve the right to require the customer to return the goods at the customer’s expense. If this requirement is not met immediately, Fizz Creations Ltd have the right without prior notice at any time to retain or retake possession of the goods, in whole or part. Hereby the customer grants Fizz Creations Ltd the right to enter any premises occupied by the customer to recover the goods from anything they are stored in, attached to, or displayed on, without Fizz Creations Ltd bearing any responsibility for any damage caused.
  1. Risk
  • At all times, after the goods have been made available for unloading at the delivery location, the risk in whole shall be the customer’s, who shall insure accordingly. Exception being when goods are returned to Fizz Creations Ltd at their request and the goods physically located on their premises.